Privacy Policy

Recurve Re Management LLC

Recurve Re Management LLC (“Recurve Re Management LLC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, communicate with us, or use our online services.

By accessing our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Recurve Re Management LLC is a property management company providing management and related services for residential and/or commercial properties.

Contact details:
Recurve Re Management LLC
17341 Irvine Boulevard, Suite 285
Tustin, CA 92780
Phone: (714) 978-9200
Email: [email protected]

2. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to our website

  • Property owners, tenants, applicants, vendors, and others who contact us or use our online tools

  • Individuals who make payments or submit forms through our website or other digital channels

This Policy does not replace any privacy, data, or confidentiality terms included in a separate written property management agreement, lease, or other contract. In the event of a conflict, the written agreement will control for that relationship.

3. Information We Collect

We may collect the following categories of information:

3.1 Information You Provide Directly

When you interact with us, you may provide:

  • Contact information: name, email address, phone number, mailing address

  • Account-related information: if a portal or login is provided (username, account identifiers)

  • Property-related information: property addresses, unit numbers, owner or tenant details associated with services

  • Payment-related information:

    • We may receive limited details about your payment (e.g., payment status, transaction ID, amount, last 4 digits of a card) when you pay via PayPal or Stripe.

    • Full card numbers and sensitive payment data are handled by PayPal or Stripe and are not stored on our servers.

  • Application or service information: information you submit in forms (e.g., inquiries, maintenance requests, applications, or service requests)

  • Communication content: messages, emails, or other communications you send to us.

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and usage information: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, access times

  • Log data: technical logs generated by our servers for security and operational purposes

  • Cookies and similar technologies: as described in our Cookie Policy.

3.3 Information from Third Parties

We may receive information from:

  • Payment processors (e.g., PayPal, Stripe) confirming transaction details

  • Property owners or tenants, if you are listed as a contact or occupant

  • Service providers (e.g., maintenance vendors or screening providers) in connection with property management activities

  • Public records or legally available sources, where permitted by law.

4. How We Use Your Information

We use the information we collect for purposes including:

  1. Providing Services

    • Managing properties and related operations

    • Processing payments, invoices, and account balances

    • Responding to inquiries, requests, or complaints

  2. Communication

    • Sending service-related emails, notices, or alerts

    • Contacting you about your account, property, applications, or maintenance issues

  3. Website Operation & Improvement

    • Operating, maintaining, and improving our website and online tools

    • Analyzing usage to understand how visitors interact with the site

    • Monitoring site performance and troubleshooting issues

  4. Security & Compliance

    • Protecting against fraud, abuse, or unauthorized access

    • Enforcing our Terms of Service and other policies

    • Complying with legal obligations, court orders, or lawful requests

  5. Business Operations

    • Internal record keeping and reporting

    • Evaluating and improving services and processes

We do not sell or rent your personal information to third-party marketers.

5. Legal Bases (Where Applicable)

Depending on your location, our processing of your personal information may be based on:

  • Your consent (e.g., when you voluntarily submit forms)

  • Contractual necessity (e.g., performing obligations under a property management or lease agreement)

  • Legitimate interests (e.g., operating and improving our services, fraud prevention, network security)

  • Legal obligations (e.g., compliance with local, state, or federal regulations).

6. How We Share Your Information

We may share your information with:

6.1 Service Providers

Trusted third-parties that help us operate our business, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • IT and hosting providers

  • Security and analytics providers

  • Maintenance or service vendors (for property-related work)

These service providers are given only the information necessary to perform their services and are expected to protect your data.

6.2 Property-Related Parties

In the context of property management, we may share appropriate information with:

  • Property owners

  • Tenants or co-tenants, where relevant to inquiries or property matters

  • Applicants, where necessary for screening and communication

  • Contractors, inspectors, or vendors performing work at a property

We limit sharing to what is reasonably necessary for the specific purpose.

6.3 Legal & Regulatory

We may disclose information when required to:

  • Comply with laws, regulations, legal processes, or government requests

  • Respond to subpoenas, court orders, or legal investigations

  • Protect the rights, property, or safety of Recurve Re Management LLC, our clients, tenants, or others.

6.4 Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate transaction, your information may be transferred as part of that transaction, subject to applicable law.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website

  • Remember certain preferences

  • Analyze website traffic and usage patterns

For detailed information about the types of cookies we use, how long they last, and how to control them, please see our Cookie Policy.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide property management and related services

  • Maintain business records for legal, tax, and regulatory purposes

  • Resolve disputes, enforce agreements, and protect our rights

The exact retention period may vary depending on:

  • The type of information

  • The purpose for which it was collected

  • Legal or contractual requirements.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable law.

9. Data Security

We use reasonable physical, technical, and administrative safeguards to help protect your information from unauthorized access, disclosure, alteration, or destruction.

However:

  • No website, system, or transmission over the internet is completely secure.

  • We cannot guarantee absolute security of your data.

You are responsible for:

  • Using strong, unique passwords if you have an account or portal access

  • Keeping your login credentials confidential

  • Notifying us promptly if you suspect any unauthorized access.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information without appropriate consent, we will take steps to delete it in accordance with applicable law.

11. Your Choices & Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

  • The right to access the personal data we hold about you

  • The right to correct inaccurate or incomplete information

  • The right to request deletion of your information, subject to legal or contractual obligations

  • The right to object to or restrict certain types of processing

  • The right to withdraw consent where processing is based on consent

To exercise these rights, contact us using the details provided in the Contact Us section. We may need to verify your identity before fulfilling certain requests.

Some data may need to be retained to comply with legal, regulatory, or contractual duties.

12. Do Not Track & Opt-Out

Some browsers offer a “Do Not Track” (DNT) feature. Because there is not yet a common industry standard for DNT signals, our website may not respond to them.

You can still manage cookies and tracking technologies through:

  • Your browser settings

  • Opt-out tools provided by analytics or advertising platforms, where applicable.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

  • We are not responsible for the privacy practices, policies, or content of third-party sites.

  • If you visit such websites, their own privacy policies will apply.

We encourage you to review the privacy policies of any third-party sites you visit.

14. International Transfers

Our primary operations are within the United States. If you access our website from outside the U.S., you understand that:

  • Your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate.

  • Data protection laws in these locations may be different from those in your country.

We will handle your information in accordance with this Privacy Policy and applicable U.S. laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our data practices

  • Changes in legal or regulatory requirements

  • Improvements in clarity or transparency

When we make changes, we will:

  • Update the “Effective date” at the top of this page; and

  • Post the revised Privacy Policy on our website.

Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Recurve Re Management LLC
17341 Irvine Boulevard, Suite 285
Tustin, CA 92780
Phone: (714) 978-9200
Email: [email protected]