Shipping Information

Recurve Re Management LLC

This Shipping Information page explains how we handle order processing, shipping fees, delivery times, and taxes for any physical items shipped by Recurve Re Management LLC.

1. Where We Ship

We currently ship to:

  • United States (domestic)

    • All 50 states and the District of Columbia

    • PO Boxes may be restricted depending on the carrier

We do not offer international shipping at this time.

2. Order Processing Time (Handling Time)

Once your order is placed and payment is completed, we need a short period to prepare your order before it leaves our location.

  • Standard processing (handling) time:
    1–2 business days

Business days are Monday–Friday, excluding federal holidays.

During peak periods (such as holidays or unexpected surges), processing may approach the upper end of this range, but our goal is always to prepare your order as quickly as possible.

3. Daily Cut-Off Time

Orders are processed in the order they are received.

  • Orders placed before 2:00 PM (Pacific Time), Monday–Friday
    → typically enter processing the same business day.

  • Orders placed after 2:00 PM (Pacific Time) or on weekends/holidays
    → enter processing on the next business day.

This cut-off time affects when your handling time starts.

4. Shipping Method & Flat-Rate Fee

To keep things simple and transparent, we use a single flat-rate shipping fee for standard deliveries within the United States.

  • Standard Shipping (Flat Rate):

    • $8.95 per order

    • Regardless of the number of items in the order

    • Available for all U.S. states

We do not currently offer expedited, overnight, or same-day shipping options through this policy. If any special shipping arrangements are needed, they must be coordinated and approved in advance.

5. Estimated Transit Time (After Shipment)

Once your order has been processed and handed off to the carrier, transit time begins.

  • Standard Shipping transit time (after dispatch):
    Approximately 3–5 business days within the United States.

This is an estimate provided by carriers and may vary due to factors beyond our control (weather, carrier delays, incorrect addresses, etc.).

6. Total Delivery Time (Processing + Transit)

Your total delivery time is the combination of:

  • Order processing (handling) time: 1–2 business days

  • Shipping (transit) time: 3–5 business days

Typical total delivery window:

4–7 business days from the moment your order is successfully placed and paid.

Under normal conditions, your order should arrive in less than 8 business days from the time of purchase, provided:

  • Payment is authorized promptly

  • There are no issues with the shipping address

  • The carrier does not encounter unusual delays

7. Shipping Taxes & Duties (Tax 0% on Shipping Fee)

We aim to keep shipping charges as clear and simple as possible.

  • The flat-rate shipping fee itself is not subject to additional tax from our side (0% tax line on the shipping fee).

  • Any applicable sales tax shown at checkout applies only to the products/services, in accordance with local and state regulations.

We do not add customs duties or import taxes since we currently do not ship internationally.

Note: Your final order total will always show a clear breakdown of:

  • Product subtotal

  • Shipping fee (flat rate)

  • Any applicable sales tax on products (if required by law)

8. Order Confirmation & Tracking

After you complete your order:

  1. You will receive an order confirmation email with a summary of your purchase.

  2. When your order is shipped, you may receive a shipping confirmation with tracking details, if available from the carrier.

Tracking availability may vary depending on the shipping method and carrier used.

9. Delayed or Lost Shipments

While we work with reliable carriers, occasional delays can happen.

Please contact us if:

  • Your tracking information shows no movement for several days

  • Your order has not arrived within 8 business days from shipment

  • The package is marked “delivered” but you cannot locate it

We may:

  • Contact the carrier to start an investigation

  • Verify address details with you

  • Suggest next steps depending on the carrier’s findings

10. Incorrect or Incomplete Addresses

It is your responsibility to provide a complete and accurate shipping address at checkout.

If an order is delayed, returned, or lost due to:

  • Incorrect street address

  • Missing apartment/suite number

  • Wrong ZIP code

we may ask you to cover additional reshipping costs. In some cases, refunds may be limited or not available, depending on the condition and status of the returned package.

11. Changes & Cancellations

Once an order has entered processing, adjustments may be difficult or impossible to guarantee.

If you need to:

  • Change your shipping address

  • Cancel your order

  • Modify items in your order

please contact us as soon as possible before the 2:00 PM (Pacific Time) cut-off on the day of purchase or before the order ships. We will do our best to assist, but cannot promise changes after the order has been dispatched.

Refunds and cancellations follow our Refund & Cancellation Policy.

12. Policy Updates

Recurve Re Management LLC may update or revise this Shipping Information from time to time to reflect:

  • Changes in carrier rates or availability

  • Changes in our flat-rate fee or supported regions

  • Operational or legal requirements

When we make material updates, the “Effective date” at the top of this page will be updated. Your continued use of our website and services after changes are posted means you accept the updated Shipping Information.

13. Contact Information

If you have any questions about shipping, delivery times, fees, or this policy, please contact us:

Recurve Re Management LLC
17341 Irvine Boulevard, Suite 285
Tustin, CA 92780
Phone: (714) 978-9200
Email: [email protected]